Payments

How do I get a payment receipt or confirmation after making a repayment?

As soon as a payment is processed on your facility, a record appears in the Transactions section of your Creditcorp account. You can download a PDF receipt from there whenever you need one — for your own bookkeeping or to share with your accountant.

Finding your transaction history

Log in to your account, select the relevant facility, and choose the Transactions tab. Each entry shows the date cleared, the amount, and the running balance. Click the download icon on any row to save a formatted PDF receipt. Receipts are available immediately after a payment settles; same-day Faster Payments typically clear within a few hours, while BACS direct debits confirm the following working day.

Bulk statements and accountant access

If you need a full period statement — for example to reconcile a quarter — use the Export button to download a CSV or PDF covering a date range you choose. If your accountant or bookkeeper needs their own access, you can add them as a read-only user from the Account Settings page; they will then be able to download statements and receipts directly without contacting your team each time.

Receipt not appearing

If a payment you made by bank transfer does not appear within one working day, check that you used the correct reference number. Unmatched transfers are held and allocated manually, which can add a day or two. Contact us with your payment reference, the sending account, and the exact amount and we will locate it promptly.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can I pay from a different bank account than the one I applied with?, What does a failed payment look like on my account?, Can I set up a standing order to cover my repayments?

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