Security

Does Creditcorp use two-factor authentication?

Yes. Creditcorp supports two-factor authentication (2FA) on business accounts, and we strongly recommend enabling it. 2FA requires a second piece of evidence — typically a one-time code — in addition to your password each time you sign in, so a stolen password alone is not enough to gain access.

How 2FA works on your account

Once enabled, after you enter your password you will be prompted for a time-limited code. This code is generated by an authenticator app on your registered device or delivered by SMS. The code expires within seconds, so an attacker who intercepts it cannot reuse it later.

Which 2FA method should I use?

Authenticator apps (such as those that follow the TOTP standard) are more secure than SMS codes, because they are tied to your physical device rather than your phone number. SMS 2FA is still significantly better than no 2FA, so enable whichever method is available to you and upgrade when you can.

What to do if you lose your 2FA device

If you lose access to your registered device, contact our support team through the official contact details on our website. You will need to verify your identity through alternative means before access is restored. Store your backup recovery codes in a secure location — ideally a password manager or encrypted document — when you first set up 2FA, so that losing a device does not lock you out permanently.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: How do I keep my Creditcorp business account secure?, What will Creditcorp never ask me for?.

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