If your business has changed bank accounts, you'll want to make sure the account we use for your Creditcorp facility is up to date. Because bank details are sensitive, we handle these changes carefully.
What changing bank details affects
- The account used for any disbursement
- The account from which repayments are collected, where applicable
How to make the change
You can start the request from your account settings or by contacting our support team. To protect your business against fraud, we will verify the new details before they take effect. This may include confirming the request comes from an authorised person at your company and checking that the new account is in your company's name.
Important security note
We will never ask you to change your repayment or disbursement details in response to an unexpected email or phone call. If you receive a message claiming to be from us asking you to redirect payments, do not act on it. Instead, contact us using the details on our website. Verifying changes like these is how we help keep your company's money safe.
Once the change is confirmed, you'll receive confirmation in your account documents.
You may also need to update your contact details or update registered company details. For fraud-prevention basics, see keeping your account secure.
See also: How do I add users to my company account?, Can I get a copy of my Business Loan Agreement?, Changing the main account administrator.