Creditcorp sends notifications for key account events — drawdowns processed, repayments collected, statements available, and account changes. You can control which of these you receive and by which channel from within the account settings.
Available notification types
- Drawdown confirmed — sent when a Flex drawdown is approved and funds are dispatched.
- Repayment collected — confirms a scheduled or ad hoc repayment has been taken.
- Statement ready — monthly notification that your account statement is available to download.
- Account changes — alerts when a user is added or removed, or company details are updated.
- Payment missed — immediate alert if a scheduled repayment fails to collect.
How to change your preferences
Go to Account > Notifications. Each notification type has an email toggle and an SMS toggle. You can enable or disable them independently. Changes save immediately — there is no separate save button. Note that Payment missed and Account changes alerts cannot be fully disabled; at least one channel (email or SMS) must remain active for these two types as they are operationally significant.
Notifications for multiple users
Each user on the account manages their own notification preferences. An administrator cannot change another user's notification settings, though they can see which users are registered. If your finance team wants consolidated alerts, consider nominating a single Full Access user as the primary notification recipient and setting others to View Only.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: How do I reset my Creditcorp account password?, Who can access my Creditcorp account?.