Account alerts are configured under Settings → Notification Preferences. You can choose to receive alerts by email, SMS, or both, and you can set different preferences for different event types.
Available alert types
- Drawdown confirmed — sent when funds leave our account towards yours
- Repayment collected — confirmation when a scheduled repayment or Slice instalment clears
- Flex balance threshold — notifies you when your available Flex headroom drops below a figure you set
- Statement ready — monthly or cycle-end statements available to download
- Account access — alerts when a new user logs in or account details are changed
Who receives alerts?
Each user on the account can manage their own notification preferences independently. An account administrator can also set company-wide defaults that apply to any new users added. If you are the sole account user, alerts go to your registered email and mobile number by default.
Threshold alerts for Flex
If your company uses Creditcorp Flex, you can set a headroom threshold — for example, receive an alert when less than 20% of your facility limit remains available. This is particularly useful if multiple team members can initiate drawdowns. Navigate to Flex → Alert Thresholds to configure this separately from your general notifications.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: What information does the Creditcorp dashboard show?, Can I manage multiple Creditcorp facilities from one account?