Security

Keeping your account safe on shared or public computers

On a machine you do not fully control, treat every session as temporary: use a private window, never save the password, and sign out fully when you finish.

2 min read

Private windowLeaves no history or logins
Don't saveDecline any 'remember me' prompt
Sign outEnd the session, don't just close the tab

The risk of shared machines

A shared office computer, a client's PC or a public machine may keep your login details, browsing history or an open session after you walk away. Anyone using it next could then reach your finance account. The fix is to treat any device that is not solely yours as untrusted and leave no trace behind.

Do this every time

  1. Open a private or incognito window — it stores no history and forgets logins when closed.
  2. Type credicorp.co.uk yourself rather than following a saved bookmark or a link.
  3. When prompted to save the password or 'remember this device', decline.
  4. Do the task, then choose Sign out — do not just close the tab, which can leave the session live.
  5. Close the private window entirely.

Extra care with 2FA

Never mark a shared or public machine as a trusted device, and never let it skip your 2FA prompt. If you think you may have left a session open on a machine you cannot get back to, sign in elsewhere and use sign out of all other devices to end it remotely.

Better still, use your own device

Wherever possible, use your own phone or laptop, secured with a passkey or password plus 2FA. It is faster and far safer than any shared machine. If you must use someone else's, the steps above keep the risk low.

Frequently asked questions

Is a private/incognito window really enough?

It stops the browser saving your history and login, which covers the main risk, provided you also sign out properly and decline any save-password prompt.

I forgot to sign out on a shared PC — what now?

Sign in on your own device, open Devices and sessions, and use 'sign out of all other devices'. That ends the session you left behind.

Can I use a public library computer for my account?

You can, but with care: private window, no saved details, and a full sign-out. Using your own device on mobile data is safer if that is an option.

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