2 min read
Steps
- Remove their user from the account — see removing a user. Access ends immediately.
- If they were an administrator, transfer that role first.
- Change any shared secret they knew (a shared mailbox that gets alerts, for instance).
- Confirm alerts now go to a current, monitored address.
- Review the whole user list while you're there.
Good to know
Doing this on the leaving day, every time, prevents former staff retaining access they no longer should have — one of the most common and avoidable account risks. Turn on user-change alerts so additions and removals are always visible.
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