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What alerts cover
Alerts turn your account into something that watches itself. You can be notified whenever a security-sensitive event happens, including: a sign-in from a new device or location, a password or 2FA change, a change to the bank account repayments are collected from, a new user added, or a request to close the account. Because these arrive by email in real time, an unauthorised change is something you find out about in seconds, not at your next login.
How to switch them on
- Open Notification settings from your account menu.
- Find the Security alerts group.
- Turn on the events you want — we recommend enabling all of them.
- Confirm the email address alerts go to is one you check often and control.
Act fast on an unexpected alert
If an alert describes something you did not do, treat it as urgent. Sign in and change your password, review your devices and sessions, and if the alert concerned your bank details or a new user, reverse the change. Then report it — see reporting suspected fraud. A genuine Credit Corp alert never asks you to click a link and log in; open the account yourself by typing the address.
Keep the alert address current
Alerts only protect you if they reach a mailbox you monitor. If the person who receives them leaves the company, update the address before they go. For shared oversight, you can have alerts copied to a second director or your finance lead.
Frequently asked questions
Which alerts should I turn on?
All of them. Sign-in, password, 2FA, bank-detail and user-change alerts each cover a different way an account can be misused, and none of them are noisy in normal use.
An alert asked me to click a link to 'secure my account' — is that real?
Be very careful. Genuine alerts tell you what happened but ask you to sign in yourself by typing the address. A link demanding you log in to 'verify' is a classic phishing sign.
Can two people receive the same alerts?
Yes. You can direct alerts to more than one address so a co-director or finance manager sees them too, which is sensible for shared accounts.
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