Changing your repayment bank account

How to change it

1. Sign in and open Payments or Repayment settings.
2. Choose Change repayment account and enter the new business bank details.
3. We verify the account and set up the new mandate.
4. You receive confirmation, and a security alert records that the change was made.

Make sure the new account has funds available for the next collection — see keeping funds available.

Why we protect this so carefully

The repayment account is a prime target for mandate fraud: if a criminal could redirect collections, they could cause real disruption. So we verify the new account and alert you whenever it changes. Critically, we will never email or text you asking you to change your repayment account through a link. You make the change yourself by signing in. Any message telling you to redirect a Credit Corp payment is fraud — report it.

Business accounts only

Because we lend to your company, repayments come from a business bank account in the company's name, not a personal one. If you are moving banks entirely, set up the new business account first, then update it here in good time before your next collection date to avoid a missed payment.

If you spot a change you didn't make

If an alert tells you the repayment account changed and it was not you, act immediately: sign in, change it back if you can, review your sessions and password, and report it — see reporting suspected fraud.