2 min read
Overview
Access has two sides: the login they hold, and any record we have of them as an authorised contact or nominee. When someone's authority ends — they've left, or their role has changed — you'll usually want to close both, so they can neither sign in nor deal with us about the account.
What to do
Remove their user access yourself, and tell us to remove them as an authorised contact or nominee. We may verify your authority as a director first. Build both into your offboarding routine.
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