Access

Keeping your contact email up to date

Your contact email receives alerts and resets, so an out-of-date one is a real risk. Keep it current and monitored, especially after a staff change.

2 min read

Overview

The address on your account is where security alerts, payment reminders and password resets land. If it points at a mailbox no one watches — or a former colleague's — you could miss a critical alert or lose the ability to recover access. This is one of the most overlooked security details.

What to do

Check the contact and sign-in addresses whenever someone leaves or roles change. Update the sign-in address via changing your sign-in email, confirm alerts go somewhere monitored, and consider copying alerts to a second director. See updating your details.

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